Onsite Customer Experience Specialist

TalentLink Outsourcing; Davao del Sur; On-site; PHP 206,460 - 284,580; Full time

Benefits offered by this job

Competitive salary range (₱18.5K‑25.5K monthly)

20% night differential

Paid training and incentives

13th month pay

Paid vacation leave

Health insurance (HMO)

Employee recognition program

Professional development and mentorship

Job summary

TalentLink Outsourcing is looking for an onsite customer service representative in Davao del Sur, Philippines. The role involves responding to customer inquiries, resolving issues, and maintaining records to enhance service quality.

The ideal candidate should be a high school graduate or equivalent, show strong work ethics, and possess good interpersonal skills. The benefits include a competitive salary, paid training, health insurance, and various incentives.

Qualifications

• High school graduate or equivalent (College fresh graduates welcome).
• Strong work ethic and problem-solving abilities.
• Technical skills for a call-center environment.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.

Skills

Strong work ethic

Problem-solving skills

Teamwork

Interpersonal skills

Organizational skills

English language skills

Technical skills for a call-center environment

Education

High school graduate or equivalent

Job description

TalentLink Outsourcing is looking for an onsite customer service representative in Davao del Sur, Philippines. The role involves responding to customer inquiries, resolving issues, and maintaining records to enhance service quality.

The ideal candidate should be a high school graduate or equivalent, show strong work ethics, and possess good interpersonal skills. The benefits include a competitive salary, paid training, health insurance, and various incentives.