Onsite Customer Care Associate — Entry Level

Bpo Hiring; Muntinlupa; On-site; PHP 201,000 - 268,000; Full time

Job summary

Bpo Hiring is seeking Call Center Agents to join our on-site team in the Philippines. You will handle customer inquiries, provide product and service information, and resolve concerns to ensure a positive customer experience.

Responsibilities include managing calls, assisting with updates and requests, updating records, and following company scripts and standards to maintain quality service.

Qualifications

• Good communication skills.
• Willingness to work on site.
• Basic computer literacy.

Responsibilities

• Handle incoming calls with professionalism and courtesy.
• Assist customers with product and service details.
• Address and resolve issues promptly and accurately.
• Process account updates and service requests.
• Document customer interactions and keep records updated.
• Adhere to company scripts and performance standards.

Skills

Good communication skills

Education

High school graduate

Job description

Bpo Hiring is seeking Call Center Agents to join our on-site team in the Philippines. You will handle customer inquiries, provide product and service information, and resolve concerns to ensure a positive customer experience.

Responsibilities include managing calls, assisting with updates and requests, updating records, and following company scripts and standards to maintain quality service.