On-Site Customer Care Agent - Entry Level

Bpo Hiring; Quezon City; On-site; PHP 201,000 - 357,000; Full time

Job summary

Bpo Hiring in Metro Manila is seeking Call Center Agents who are customer-focused and motivated. You will handle inquiries, provide information about products and services, and ensure every customer has a positive experience.

Key duties include managing calls with professionalism, assisting with product details, resolving issues promptly, updating records, and adhering to scripts and standards to maintain service quality.

Qualifications

• Willing to work on site.
• At least high school or senior high school graduate.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Good communication skills

Education

High School or Senior High School Graduate

Tools

Basic computer literacy

Job description

Bpo Hiring in Metro Manila is seeking Call Center Agents who are customer-focused and motivated. You will handle inquiries, provide information about products and services, and ensure every customer has a positive experience.

Key duties include managing calls with professionalism, assisting with product details, resolving issues promptly, updating records, and adhering to scripts and standards to maintain service quality.