Onsite Call Center Agent - Entry-Level Customer Care

Bpo Hiring; Metro Manila; On-site; PHP 248,000 - 303,000; Full time

Job summary

Bpo Hiring is seeking Call Center Agents who are customer-focused and motivated to join our growing team. You will handle customer inquiries, provide information about products and services, and ensure a positive experience for every caller.

As a Call Center Agent, you will manage incoming calls, resolve concerns promptly, process account updates, and document interactions while adhering to company policies and scripts.

Qualifications

• High school level education or higher.
• Basic computer literacy essential.
• Good communication skills required.

Responsibilities

• Manage incoming Calls with professionalism and courtesy
• Assist customers by providing product and service detalis
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep recorde updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Good communication

Basic computer literacy

Education

High School or Senior High School Graduate

Job description

Bpo Hiring is seeking Call Center Agents who are customer-focused and motivated to join our growing team. You will handle customer inquiries, provide information about products and services, and ensure a positive experience for every caller.

As a Call Center Agent, you will manage incoming calls, resolve concerns promptly, process account updates, and document interactions while adhering to company policies and scripts.