Onsite CSR: Night Shifts in Bridgetowne, QC

Metacom Careers; Philippines; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO

Job training

Professional development

Health insurance

Job summary

Metacom Careers is seeking enthusiastic Customer Service Representatives to join our Bridgetowne, Quezon City team on-site. You will handle customer inquiries via voice calls, delivering professional assistance and accurate information to ensure a high-quality customer experience.

The role requires a Senior High School graduate, good English communication, and a customer-service mindset. Night shifts, weekends, and holidays may be needed, with paid training and growth opportunities in a

Qualifications

• Senior High School graduate.
• With or without BPO experience.
• Good English communication skills, both verbal and written.
• Customer-service oriented and willing to work in a fast-paced environment.
• Willing to work night shifts, weekends and holidays as required.

Responsibilities

• Handle customer concerns and inquiries through phone calls.
• Provide accurate information about products, services, and account concerns.
• Resolve customer issues professionally and efficiently.
• Document customer interactions and update account information.
• Follow company policies, procedures, and quality standards.
• Meet established performance and customer service targets.

Skills

Customer service

English communication

Team player

Education

Senior High School

Job description

Metacom Careers is seeking enthusiastic Customer Service Representatives to join our Bridgetowne, Quezon City team on-site. You will handle customer inquiries via voice calls, delivering professional assistance and accurate information to ensure a high-quality customer experience.

The role requires a Senior High School graduate, good English communication, and a customer-service mindset. Night shifts, weekends, and holidays may be needed, with paid training and growth opportunities in a