Onsite Bridgetowne HR Analyst - Graveyard Shift

HGS Interactive; Philippines; Presencial; PHP 279.000 - 446.000; Jornada completa

Descripción de la vacante

HGS Interactive in the Philippines is seeking an HR Analyst to support day-to-day HR operations, manage employee lifecycle processes, and ensure a positive employee experience. You will resolve inquiries, process transactions, support onboarding, and maintain data accuracy, compliance, and audit readiness across HR systems such as Workday.

This role requires onsite work in Bridgetowne, Quezon City, with a graveyard shift schedule and strong collaboration with HR teams and business units to

Formación

• 1+ year of experience in HR operations, HR shared services, or HR support functions.
• Proficiency with HRIS platforms, preferably Workday.
• Experience with ticketing tools, preferably ServiceNow.
• Experience in a Shared Services or BPO environment is a plus.

Responsabilidades

• Respond to employee and manager inquiries with timely, accurate resolutions across HR policies and programs.
• Manage cases in the HR service management system, ensuring SLAs are met.
• Escalate complex or sensitive cases appropriately.
• Execute HR transactions with high accuracy in systems (e.g., Workday).
• Support onboarding and lifecycle activities to ensure a positive new-hire experience.
• Assist with data updates, offboarding, and policy-driven transactions.
• Collaborate with HR teams and business units to ensure smooth service delivery.
• Identify process improvements to enhance efficiency and employee experience.

Conocimientos

Communication

HR operations

Educación

College level or equivalent

Herramientas

Workday

ServiceNow

Descripción del empleo

HGS Interactive in the Philippines is seeking an HR Analyst to support day-to-day HR operations, manage employee lifecycle processes, and ensure a positive employee experience. You will resolve inquiries, process transactions, support onboarding, and maintain data accuracy, compliance, and audit readiness across HR systems such as Workday.

This role requires onsite work in Bridgetowne, Quezon City, with a graveyard shift schedule and strong collaboration with HR teams and business units to