Onsite Banking And Finance Support Specialist

Metacom Careers; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Metacom Careers in Pasay is looking for a Customer Service Representative (Banking and Finance) to join our on-site team. You will assist clients, answer inquiries, process transactions, and support account management and financial products.

The ideal candidate has at least 2 years of BPO experience in banking or finance, excellent communication, and strong problem-solving skills. Proficiency with customer service software is required to succeed in this role.

Qualifications

• 2+ years of BPO experience in banking or finance.
• Excellent communication and problem-solving skills.
• Proficient with customer service software.

Responsibilities

• Provide exceptional service to clients in banking and finance.
• Handle inquiries and transactions accurately and promptly.
• Support account management and financial product cross-selling where applicable.

Skills

Communication skills

Problem solving

Customer service software

Tools

CRM software

Job description

Job Description

Metacom Careers is seeking a Customer Service Representative (Banking and Finance) to join our on-site team in Pasay. You will provide exceptional service to clients, handle inquiries and transactions, and support account management and financial products.

Requirements

The ideal candidate holds at least 2 years of BPO experience in banking or finance, demonstrates excellent communication and problem-solving skills, and is proficient with customer service software.