Onsite Bacolod Trust & Safety Moderator - Gaming Guardian

Keywords Studios Plc; Bacolod; On-site; PHP 300,000 - 450,000; Full time

Benefits offered by this job

Non-taxable Allowances

Vacation Leaves and Sick Leaves

HMO and Life Insurance

Annual Wellness Subsidy

Job summary

Keywords Studios is seeking a Trust & Safety Moderator based in Bacolod to create a safe gaming environment. You will monitor and filter content across text, images, and videos, ensuring respectful community interactions.

The role emphasizes resilience, quick adaptation to evolving guidelines, and collaboration with cross-functional teams to improve moderation tools and processes. Onsite work in Bacolod city.

Qualifications

• Excellent written and verbal communication in English.
• Mastery in English at C1-C2 level.
• Emotional stability, self-awareness, and resilience.
• Experience in trust and safety moderation is advantageous.
• Ability to multitask and adapt to changing guidelines.

Responsibilities

• Moderate digital content, including text, images, and videos, to identify harmful material.
• Audit interactions and rate severity to inform improvements.
• Collaborate with internal teams and participate in feature testing.
• Maintain calm, professional conduct in challenging moderation scenarios.

Skills

English (C1-C2)

Written & Verbal Communication

Content Moderation

Resilience & Stress Management

Job description

Keywords Studios is seeking a Trust & Safety Moderator based in Bacolod to create a safe gaming environment. You will monitor and filter content across text, images, and videos, ensuring respectful community interactions.

The role emphasizes resilience, quick adaptation to evolving guidelines, and collaboration with cross-functional teams to improve moderation tools and processes. Onsite work in Bacolod city.