Onsite Gaming Trust & Safety Moderator – Bacolod

Keywords Studios Manila; Murcia; On-site; PHP 420,000 - 720,000; Full time

Benefits offered by this job

Non-taxable Allowances

Vacation Leaves

HMO and Life Insurance

Annual Wellness Subsidy

Job summary

Keywords Studios Manila is seeking a Trust & Safety Moderator to build a safe gaming community. You will monitor and filter content, protect players from harassment, and contribute to developing moderation standards on an onsite basis in Bacolod.

Role emphasizes collaboration with internal teams and continuous process improvements. Ideal candidates show strong English communication, high emotional resilience, adaptability, and prior moderation experience is a plus.

Qualifications

• Excellent written and verbal communication in English.
• Mastery in C1-C2 level LANGUAGE proficiency.
• Emotional stability and self-awareness for challenging situations.
• Optimism, resilience and ability to adapt to change.
• Experience as Trust and Safety Moderator is advantageous.

Responsibilities

• Moderate digital content (text, images, video) to identify harmful material.
• Audit interactions and rate severity accurately.
• Report trends from audits to improve processes.
• Collaborate with internal teams and maintain communication channels.
• Participate in feature testing and tool improvements.
• Stay resilient and professional when handling sensitive content.

Skills

Communication

Analytics

Leadership

Business

Job description

Keywords Studios Manila is seeking a Trust & Safety Moderator to build a safe gaming community. You will monitor and filter content, protect players from harassment, and contribute to developing moderation standards on an onsite basis in Bacolod.

Role emphasizes collaboration with internal teams and continuous process improvements. Ideal candidates show strong English communication, high emotional resilience, adaptability, and prior moderation experience is a plus.