Online Customer Service Representative

Crescendo Staffing and Business Consulting Inc.; Manila; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Paid Holidays

Job Training

Job summary

A staffing and business consulting firm in Metro Manila is looking for an Online Customer Service Representative. The ideal candidate will have a Bachelor’s degree and possess excellent English and communication skills. Responsibilities include processing orders, providing technical support, and promoting products. The role is full-time and onsite in Alabang, offering a salary range of ₱25‑30K monthly along with various employee benefits like performance bonuses and professional development opportunities.

Qualifications

• Bachelor's degree is required for this position.
• Strong communication skills are necessary for providing customer support.
• Fluency in English is essential for dealing with international customers.

Responsibilities

• Process orders and payments.
• Provide technical support.
• Handle returns and exchanges.
• Gather customer feedback.
• Promote products and services.

Skills

Excellent English language skills

Excellent communication skills

Education

Bachelor’s degree

Job description

Online Customer Service Representative

Crescendo Staffing and Business Consulting Inc.

₱25‑30K Monthly | On‑site (Alabang, Metro Manila, Philippines) | Full‑time | Bachelor’s Degree Required

Job Description

We are seeking an online customer service representative to process orders and payments, provide technical support, handle returns and exchanges, gather customer feedback, and promote products and services.

Responsibilities

• Process orders and payments.
• Provide technical support.
• Handle returns and exchanges.
• Gather customer feedback.
• Promote products and services.

Qualifications

• Bachelor’s degree.
• Excellent English language skills.
• Excellent communication skills.

Benefits

• Employee Recognition and Rewards: Equity Incentive Plan, Commission, Performance Bonus.
• Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag‑Ibig Fund, Paid Holidays.
• Professional Development: Job Training.

Working Location

Alabang, Metro Manila, Philippines

Contact

Liezl Gajelomo, HR Officer, Crescendo Staffing and Business Consulting Inc.