Onboarding Senior Lead - Strategy & Growth

Maya; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Maya is seeking an Onboarding Senior Lead to drive strategic initiatives across partner merchants, the digital bank, and future Maya solutions. You will lead projects to increase efficiency, ensure successful implementation, and measure business impact at scale.

As a senior leader, you will influence cross-functional teams, align priorities with goals, and craft compelling presentations for management, including executives. You will coach teams and manage change across processes.

Qualifications

• Graduate of any four-year business-related course; advanced studies or certifications in PM, strategy, or analytics are an advantage.
• At least 3 years of fintech or financial institution experience, with onboarding/account provisioning background.
• Proven expertise in strategic planning, project execution, and process improvement with measurable impact.
• Excellent written, verbal, and presentation skills to stakeholders at all levels.
• Strong analytical and data storytelling abilities to translate insights into actions.

Responsibilities

• Strategic oversight and leadership of onboarding and account management processes to align with business goals.
• Project management of initiatives to improve efficiency, scalability, and risk management from ideation to impact.
• Data-driven analysis and storytelling to provide insights and track KPIs for decision-making.
• Prepare and present decks for senior management and cross-functional stakeholders, highlighting progress and results.
• Foresight and planning to anticipate operational needs and sustainable growth.
• Collaborate with cross-functional teams to drive automation and partner experience.
• Leadership and people management including coaching and mentoring of subordinates.
• Change management and stakeholder engagement to support adoption of new tools and processes.

Skills

Strategic planning

Project management

Data storytelling

Stakeholder communication

Leadership

Education

Bachelor's degree in business or related field

Tools

MS Excel

MS PowerPoint

Job description

Maya is seeking an Onboarding Senior Lead to drive strategic initiatives across partner merchants, the digital bank, and future Maya solutions. You will lead projects to increase efficiency, ensure successful implementation, and measure business impact at scale.

As a senior leader, you will influence cross-functional teams, align priorities with goals, and craft compelling presentations for management, including executives. You will coach teams and manage change across processes.