Onboarding, Senior Lead

Maya Bank, Inc.; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

The Maya Bank, Inc. seeks an Onboarding Senior Lead to drive strategic initiatives supporting client provisioning across partner merchants, the digital bank, and future Maya solutions.

You will lead cross-functional teams, shape programs from ideation to impact, and present clear business cases to senior management. Ideal candidates bring 3+ years in fintech or financial services, strong strategic planning, data storytelling, and exceptional communication skills to influence across the

Qualifications

• Graduate of any four-year business-related course; advanced studies or certifications in PM/strategy/analytics are an advantage.
• Experience leading onboarding, account provisioning, or related fintech/financial services programs.
• Strong written and verbal communication with ability to influence at senior levels.

Responsibilities

• Strategic oversight and leadership of onboarding and account provisioning processes.
• Project management of initiatives to improve efficiency, scalability, and risk management.
• Data-driven analysis and storytelling to provide insights and support decisions.
• Prepare and present decks for senior management and cross-functional stakeholders.
• Anticipate operational needs and ensure sustainable growth solutions.
• Collaborate across teams to drive automation and process innovation.

Skills

Strategic planning

Foresight

Data storytelling

Analytical insight

Cross-functional influence

Executive presentation

Education

Business degree

Job description

Overview:

TheOnboardingSeniorLeadwillberesponsiblefordrivingstrategicinitiativesthatsupportclientprovisioningacrosspartnermerchants,thedigitalbank,andfutureMayasolutions.Thisrolerequirestheabilitytoleadandmanageprojectsthatenhanceefficiency,ensuresuccessfulimplementationofinitiatives,andestablishmeasurableimpactonbusinessoutcomes.

Asaseniorleader,theroledemandsstrongcompetenciesinstrategicplanning,foresighttoanticipateoperationalandbusinessneeds,datastorytelling,andanalyticalinsight.TheSeniorLeadmustbecapableofinfluencingcross-functionalteams,aligningprioritieswithorganizationalgoals,andpreparingclearandcompellingpresentationsforalllevelsofmanagement,includingseniorexecutives.

Whatyouwillbedoing:

• Strategicoversightandleadershipofonboardingandaccountmanagementprocessestoensurealignmentwithbusinessgoals.
• Projectmanagementofinitiativesdesignedtoimproveefficiency,scalability,andriskmanagement,fromideationtoimplementationandimpactmeasurement.
• Data-drivenanalysisandstorytellingtoprovideinsights,trackkeyperformancemetrics,andsupportdecision-makingatallmanagementlevels.
• Preparationandpresentationofdecksforseniormanagementandcross-functionalstakeholders,highlightingkeyinitiatives,progressandresults.
• Foresightandplanningtoanticipateoperationalandbusinessneeds,ensuringsustainablesolutionsareinplaceforgrowth.
• Collaborationwithcross-functionalteamstodriveautomation,processinnovationandseamlesspartnerexperience.
• Leadershipandpeoplemanagement,includingcoaching,mentoring,andcapacity-buildingfordirectsubordinates(organicorprojecthires).
• Changemanagementandstakeholderengagementtosupportadoptionofnewtools,systemsandprocessesacrossteams.

Whatwearelookingfor:

• Graduateofanyfour-yearbusiness-relatedcourse;advancedstudiesorcertificationsinprojectmanagement,strategy,oranalyticsareanadvantage.
• Atleast3yearsofexperienceinfintechorfinancialinstitutions,withastrongbackgroundinpartneronboarding,accountprovisioning,ordepositaccountmanagement.
• Provenexpertiseinstrategicplanning,projectexecution,andprocessimprovement,withmeasurablecontributionstooperationalefficiencyandbusinessimpact.
• Excellentwritten,verbal,andpresentationskills,withtheabilitytodeliverclearandcompellingmessagestostakeholdersacrossallmanagementlevels.
• Stronganalyticalanddatastorytellingskills,abletogenerateaccuratereportsandtranslateinsightsintoactionablestrategies.