Onboarding Associate

SVCPH Inc.; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Medical/Dental coverage (HMO)

Dependent HMO after 6 months

Life insurance

In-house massage

Referral bonus

Career development

Service incentive leave

Salary increase based on performance

Team events

Coffee and snacks

Lounge and canteen

Job summary

SVCPH Inc. is seeking an Onboarding Associate in Cebu City to help new hires settle into the culture and processes.

You will coordinate job offers, training agreements, background checks, pre-employment requirements, and other paperwork to ensure labor-law compliance. Work closely with HR and Operations, streamline the onboarding, conduct background checks, maintain trackers, participate in audits, and assist in facilitating offers and orientations.

Qualifications

• Bachelor's degree in Psychology, Human Resource Development Management or equivalent.
• Relevant HR or Recruitment experience is an advantage but not required
• Strong analytical and problem solving skills
• Good English communication skills, both written and verbal
• Can work under pressure and can maintain positive and professional attitude towards handling employee feedback and concerns
• Proficient in MS Office applications
• Willing to work full time on-site
• Willing to work on holidays
• Willing to start ASAP

Responsibilities

• Work in close liaison with HR and Operations Departments.
• Organize and streamline the onboarding process for new hires.
• Conduct background investigations on candidates who pass the interviews.
• Maintain trackers and keep records updated.
• Attend audit meetings and training.
• Ensure compliance with audit requirements.
• Help out in the collection of pre-employment requirements.
• Request NT logins for new hires.
• Help prepare and communicate job offers and training agreement details to the new hires.
• Assist in conducting the New Hire Orientation when needed.
• Endorse the list of expected new hires to the Facilities department prior to their start date.
• Assist in accepting walk-in applications when needed.
• Help screen resumes of applicants when needed, especially when volume is high.
• Performs other duties of a similar nature/level or as may be assigned by superiors from time-to-time.

Skills

Strong analytical and problem solving

Good English communication skills

MS Office proficiency

Education

Bachelor's degree in Psychology, Human Resource Development Management or equivalent

Tools

MS Office

Job description

Position Summary:

The Onboarding Associate helps to acclimate the new hires to the company's culture and practices. This involves getting the new hires to sign the job offers and training agreements, comply with background checks, submit pre-employment requirements, and complete other necessary paperwork for labor law compliance.

Duties and Responsibilities:

• Work in close liaison with HR and Operations Departments.
• Organize and streamline the onboarding process for new hires.
• Conduct background investigations on candidates who pass the interviews.
• Maintain trackers and keep records updated.
• Attend audit meetings and training.
• Ensure compliance with audit requirements.
• Help out in the collection of pre-employment requirements.
• Request NT logins for new hires.
• Help prepare and communicate job offers and training agreement details to the new hires.
• Assist in conducting the New Hire Orientation when needed.
• Endorse the list of expected new hires to the Facilities department prior to their start date.
• Assist in accepting walk-in applications when needed.
• Help screen resumes of applicants when needed, especially when volume is high.
• Performs other duties of a similar nature/level or as may be assigned by superiors from time-to-time.

Qualifications:

• Bachelor's degree in Psychology, Human Resource Development Management or equivalent.
• Relevant HR or Recruitment experience is an advantage but not required
• Strong analytical and problem solving skills
• Good English communication skills, both written and verbal
• Can work under pressure and can maintain positive and professional attitude towards handling employee feedback and concerns
• Proficient in MS Office applications
• Willing to work full time on-site
• Willing to work on holidays
• Willing to start ASAP

About SVC:

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

Check out our Facebook page: www.facebook.com/selectvoicecomph

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.