On-Site Nursing: Clinical Ops Specialist

Roman Health Pharmacy LLC; Manila; On-site; PHP 2,462,000 - 4,308,000; Full time

Job summary

Transparent BPO, Inc in Worthington, OH is seeking a Clinical Operations Specialist to join our on-site call center team. You’ll work with patients, providers, and sponsors to address health needs through telephonic medical management, delivering quality, cost-efficient outcomes.

The role requires excellent phone communication, fast typing, reliability, and the ability to follow multi-step care processes. Weekend and night shifts are required; on-site duties in GH Towers office.

Qualifications

• Excellent telephonic communication skills.
• Typing 35+ words per minute with minimal mistakes.
• Ability to multitask while talking and typing.
• Ability to follow multi-step processes and decision-making flow charts.
• Dependability and accountability.
• Self-starter and able to learn on the job.
• Team oriented and able to work independently.

Responsibilities

• Work with patients, providers, and plan sponsors to meet health needs via telephonic medical management.
• Promote quality, cost-effective outcomes through clear communication and resource utilization.

Skills

Excellent telephonic communication

Typing 35+ wpm

Computer savvy

Multitasking

Following multi-step processes

Dependability

Self-starter

Teamwork

On-site work in Worthington, OH

Tools

Computer tools

Job description

Transparent BPO, Inc in Worthington, OH is seeking a Clinical Operations Specialist to join our on-site call center team. You’ll work with patients, providers, and sponsors to address health needs through telephonic medical management, delivering quality, cost-efficient outcomes.

The role requires excellent phone communication, fast typing, reliability, and the ability to follow multi-step care processes. Weekend and night shifts are required; on-site duties in GH Towers office.