On-Site Medical Scheduler / Virtual Assistant

GoodFit Virtual; Iligan; Remote; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Training provided

Supportive team environment

Opportunity for long-term employment

Develop healthcare admin skills

Job summary

GoodFit Virtual is seeking a reliable Medical Scheduler/Virtual Assistant to manage appointment scheduling, patient communication, and basic administrative tasks. The role requires detail orientation, professionalism, and comfort in interacting with patients and healthcare staff.

The ideal candidate is organized, computer literate, and capable of working independently or as part of a team, with strong English communication and a willingness to learn.

Qualifications

• Good English communication skills.
• Strong organizational and time-management abilities.
• Computer literate with basic software proficiency.

Responsibilities

• Schedule, confirm, cancel, and reschedule patient appointments.
• Answer calls and respond to messages and inquiries.
• Communicate professionally with patients and healthcare providers.
• Maintain accurate appointment schedules and records.
• Follow up with patients regarding appointments.
• Update patient information as needed.
• Perform general administrative and clerical tasks.
• Maintain confidentiality of patient information.
• Coordinate schedule changes with staff.
• Complete assigned tasks accurately and on time.

Skills

English communication

Organization

Computer literacy

Attention to detail

Professional communication

Independent work

Teamwork

Medical scheduling

Customer service

Job description

About the role

We are looking for a reliable, organized, and friendly Medical Scheduler / Virtual Assistant to join our team. The successful candidate will assist with appointment scheduling, patient communication, administrative tasks, and day-to-day coordination. This role is ideal for someone who is detail-oriented, professional, computer literate, and comfortable communicating with patients and healthcare staff.

Key responsibilities

• Schedule, confirm, cancel, and reschedule patient appointments
• Answer phone calls and respond to messages and inquiries
• Communicate professionally with patients and healthcare providers
• Maintain accurate appointment schedules and records
• Follow up with patients regarding appointments
• Update patient information as needed
• Perform general administrative and clerical tasks
• Maintain confidentiality of patient information
• Coordinate schedule changes with the appropriate staff
• Complete assigned tasks accurately and on time

About you

• Good English communication skills
• Strong organizational and time-management skills
• Computer literate
• Good attention to detail
• Professional and friendly communication style
• Able to work independently and as part of a team
• Reliable, punctual, and willing to learn
• Previous experience in customer service, virtual assistance, medical scheduling, or administrative work is an advantage
• Experience in a medical or healthcare setting (preferred)
• Experience with appointment scheduling systems (preferred)

Benefits

• Training provided
• Supportive team environment
• Opportunity for long-term employment
• Opportunities to develop healthcare administrative skills