On-site HR Support Centre Specialist – Taguig, Morning Shift

Team Global Talent Hub; Taguig; Sur place; PHP 290 000 - 424 000; Plein temps

Résumé du poste

Team Global Talent Hub is seeking a People Support Centre Administrator in Taguig. The role provides first‑level HR support across the employee lifecycle, ensuring accurate data, timely responses, and a positive employee experience in a fast-paced environment.

The successful candidate will handle contracts, onboarding, off-boarding, and lifecycle transactions, maintain confidential records, and support payroll-related data flow. Morning shifts and on-site work in BGC Taguig are required.

Qualifications

• Bachelor's degree in business-related field, preferably HR management.
• Solid 3–4 years in admin or HR support in shared services or people ops.
• Experience managing Australian client accounts is a plus.
• Exposure to fast-paced, high-volume environments with multiple stakeholders.
• Experience using HR systems or ticketing platforms is desirable.
• Strong customer service and interpersonal communication skills.
• Excellent administrative capability and attention to detail.
• Strong organisational skills with ability to manage priorities.
• Ability to handle sensitive information with professionalism.
• Proficiency in Microsoft Office and HR systems.

Responsabilités

• Act as the first point of contact for HR enquiries via phone, email, and ticketing systems.
• Provide timely, accurate responses aligned to HR policies and systems.
• Deliver high-standard customer service to support a positive employee experience.
• Process employee lifecycle transactions including contracts, variations, training, and off-boarding.
• Ensure letters or contracts meet quality standards before PSC Officer review.
• Assist onboarding activities including documentation collection and system access.
• Maintain accurate and confidential employee records in HRIS.
• Log, track, and resolve requests using the ticketing platform.
• Ensure data integrity, compliance, and confidentiality in records.
• Escalate complex matters to the PSC Officer when needed.
• Support functions like Recruitment, Payroll, IT, Marketing with timely information.
• Assist with payroll data flow and related activities.
• Contribute to improving HR process documentation and training materials.
• Participate in team meetings and service improvement initiatives.
• Support ad-hoc projects across the business.

Connaissances

Customer service

HR systems

Data privacy

Microsoft Office

Multitasking

Attention to detail

Formation

Bachelor's degree in business field (HR preferred)

Description du poste

Team Global Talent Hub is seeking a People Support Centre Administrator in Taguig. The role provides first‑level HR support across the employee lifecycle, ensuring accurate data, timely responses, and a positive employee experience in a fast-paced environment.

The successful candidate will handle contracts, onboarding, off-boarding, and lifecycle transactions, maintain confidential records, and support payroll-related data flow. Morning shifts and on-site work in BGC Taguig are required.