On-Site Full-Time Customer Care Pro — Mandaluyong

Our Home; Mandaluyong; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

13th Month Pay

Employee Discount

Job Training

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Solo Parent Leave

Job summary

Our Home in Mandaluyong is seeking a customer service representative for on-site duties. No prior experience is required and a Bachelor’s degree is preferred. This is a full-time role with responsibility for assisting customers, coordinating orders, and ensuring smooth transactions within the store.

The role offers on-site work in SM Megamall, with mall hours including weekends and holidays. Training and opportunities for growth are provided as part of the professional development initiative.

Qualifications

• Must be a graduate of any 4-year course.
• Experience in customer service is a plus but not required.
• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills are essential.
• Willing to be assigned in SM Megamall.
• Amenable to Mall Hours (weekends/holidays).

Responsibilities

• Provide front-line customer service by addressing inquiries and requests.
• Coordinate call-to-deliver orders with accuracy and timeliness.
• Assist customers in navigating store offerings with product information.
• Work with store teams to ensure efficient order processing and fulfillment.
• Maintain customer service standards per company policies and values.
• Perform other related tasks as assigned.

Skills

Customer service

Communication

Interpersonal skills

Adaptability

Education

Bachelor's degree

Job description

Our Home in Mandaluyong is seeking a customer service representative for on-site duties. No prior experience is required and a Bachelor’s degree is preferred. This is a full-time role with responsibility for assisting customers, coordinating orders, and ensuring smooth transactions within the store.

The role offers on-site work in SM Megamall, with mall hours including weekends and holidays. Training and opportunities for growth are provided as part of the professional development initiative.