On-Site Field Service Engineer – Calibration & Training

Anton Paar GmbH; Muntinlupa; Sur place; PHP 520 000 - 760 000; Plein temps

Résumé du poste

Anton Paar Philippines is seeking a highly motivated Field Service Engineer to deliver on-site service, preventive maintenance, calibration and training across our product lines. You will work with cross-functional teams to ensure customer satisfaction and uphold quality standards.

The role requires engineering graduates, 3+ years in hardware support and customer-facing experience, excellent English, and a valid driver's license.

Qualifications

• Graduate of Engineering or equivalent.
• Three years’ hardware support or repair work experience.
• Three+ years in a customer-facing role.
• Strong technical and analytical problem-solving skills.
• Self-motivated with good organization.
• Excellent customer service skills and ability to work under pressure.
• Fluency in English and valid driver’s license.
• IT background is an advantage.

Responsabilités

• Provide on-site service including preventive maintenance, calibration, installation and training.
• Offer maintenance contracts and prepare service quotations in the CRM.
• Perform on-site troubleshooting, service and repairs for instruments.
• Create and maintain service reports in the CRM.
• Cross-functional interfacing with applications, customer support, product management, manufacturing and sales.
• Substitute for other Field Service Engineers within the country when needed.

Connaissances

Engineering degree

Hardware maintenance

Customer-facing

English fluency

Driver's license

Preventive maintenance

Formation

Bachelor's degree in Engineering

Outils

CRM software

Calibration equipment

Description du poste

Anton Paar Philippines is seeking a highly motivated Field Service Engineer to deliver on-site service, preventive maintenance, calibration and training across our product lines. You will work with cross-functional teams to ensure customer satisfaction and uphold quality standards.

The role requires engineering graduates, 3+ years in hardware support and customer-facing experience, excellent English, and a valid driver's license.