On-site English-Speaking CSR (Dagupan)

Resolv Global; Laoag; On-site; PHP 156,000 - 190,000; Full time

Job summary

Resolv Global is hiring Customer Service Representatives for on-site work in Dagupan, Pangasinan. The role requires strong English communication, a customer-focused mindset, and the ability to perform in fast-paced BPO environments.

You will support international clients and contribute to a reliable, responsive customer service operation. We seek reliable, motivated individuals who want to build a career in customer support, with opportunities to advance within an international service

Qualifications

• Previous BPO, call center, or customer service experience.
• Strong spoken and written English communication skills.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask across multiple systems.
• Attention to detail and accuracy.
• Professional, reliable, and customer-focused mindset.
• Able to work on-site in Dagupan.
• Willingness to work in a fast-paced environment.

Responsibilities

• Provide customer service support for international clients.
• Maintain high-quality English communication with customers.
• Collaborate with teams across multiple systems in a fast-paced environment.

Skills

Strong English communication

Customer service mindset

Multitasking

Attention to detail

Problem-solving

Interpersonal skills

Job description

Resolv Global is hiring Customer Service Representatives for on-site work in Dagupan, Pangasinan. The role requires strong English communication, a customer-focused mindset, and the ability to perform in fast-paced BPO environments.

You will support international clients and contribute to a reliable, responsive customer service operation. We seek reliable, motivated individuals who want to build a career in customer support, with opportunities to advance within an international service