On-Site English Customer Support Specialist (Dagupan)

Resolv Global; San Fabian; On-site; PHP 156,000 - 190,000; Full time

Benefits offered by this job

On-site in Dagupan

Full-time position

Opportunities supporting international

Job summary

Resolv Global is hiring Customer Service Representatives for on-site work in Dagupan, Pangasinan. The role focuses on delivering excellent customer service to international clients, requiring strong English communication and a customer-focused mindset.

Ideal candidates will have BPO or call center experience, the ability to multitask across multiple systems, and a commitment to accuracy and reliability in a fast-paced environment.

Qualifications

• Previous BPO, call center, or customer service experience.
• Strong spoken and written English communication skills.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask and work across multiple systems.
• Strong attention to detail and accuracy.
• Professional, reliable, and customer-focused mindset.
• Ability to work effectively in a fast-paced environment.
• Willingness and ability to work on-site in Dagupan.

Responsibilities

• Support customers across international clients in a fast-paced environment.
• Provide high-quality customer service with clear English communication.
• Assist with inquiries, problem resolution, and documentation across multiple systems.

Skills

Strong English communication

Customer-focused mindset

Thriving in fast-paced environments

Job description

Resolv Global is hiring Customer Service Representatives for on-site work in Dagupan, Pangasinan. The role focuses on delivering excellent customer service to international clients, requiring strong English communication and a customer-focused mindset.

Ideal candidates will have BPO or call center experience, the ability to multitask across multiple systems, and a commitment to accuracy and reliability in a fast-paced environment.