On-Site E‑commerce Support Specialist — Orders & Returns

J-K Network Services; Pasig; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Exclusive J-K Network Hoodie upon hiring

Job summary

A customer service provider in Metro Manila seeks a dedicated individual for a customer service role. Key responsibilities include resolving inquiries via various communication channels and assisting customers with orders. Ideal candidates should have a Bachelor's degree or equivalent experience in e-commerce. The position requires working on-site and values experience in health supplements or nutrition.

Qualifications

• Bachelor's degree holder or open for non-bachelors.
• Experience in customer service on e-commerce platforms.
• Knowledge in health supplements or nutrition is a plus.

Responsibilities

• Respond to customer inquiries via email, phone, or chat.
• Assist customers with orders and returns.
• Maintain accurate customer interaction records.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Bachelor's Degree

Job description

A customer service provider in Metro Manila seeks a dedicated individual for a customer service role. Key responsibilities include resolving inquiries via various communication channels and assisting customers with orders. Ideal candidates should have a Bachelor's degree or equivalent experience in e-commerce. The position requires working on-site and values experience in health supplements or nutrition.