E-Commerce Operations & Customer Experience Manager

AHAM Corporation; Quezon City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading e-commerce company based in Quezon City is seeking a dedicated candidate to assist customers and enhance their shopping experience. Responsibilities include processing orders, managing inventory, and collaborating with the marketing team for promotions. Ideal candidates will have a Bachelor's degree in Business or Marketing and 1–3 years of e-commerce experience, emphasizing strong communication and proficiency with e-commerce platforms.

Qualifications

• 1–3 years of experience in online or e-commerce sales.
• Ability to work collaboratively in a team environment.
• Manage multiple tasks effectively in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and provide product information.
• Process online orders and ensure timely delivery.
• Collaborate with the marketing team to promote sales.

Skills

Proficient in using e-commerce platforms

Strong communication skills

Customer-oriented mindset

Education

Bachelor’s degree in Business, Marketing, or a related field

Tools

CRM systems

Job description

A leading e-commerce company based in Quezon City is seeking a dedicated candidate to assist customers and enhance their shopping experience. Responsibilities include processing orders, managing inventory, and collaborating with the marketing team for promotions. Ideal candidates will have a Bachelor's degree in Business or Marketing and 1–3 years of e-commerce experience, emphasizing strong communication and proficiency with e-commerce platforms.