On-site Customer Service & Logistics Associate — 25k+ Benefits

Sapient Global Services; Philippines; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

HMO

Job Training

Job summary

Sapient Global Services in Quezon City is hiring a Customer Service Representative for our on-site Metro Manila sites. You will answer incoming calls, provide information, and resolve customer issues to ensure satisfaction.

The role requires a high school diploma, strong communication, and the ability to thrive in a fast-paced environment. We offer a quick one-day hiring process and benefits including health coverage and incentives.

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced and dynamic environment.

Responsibilities

• Answer incoming customer calls and inquiries
• Provide information and assistance to customers
• Resolve customer complaints and escalates issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes

Skills

Communication

Interpersonal skills

Problem solving

Fast-paced environment

Education

High school diploma

Job description

Sapient Global Services in Quezon City is hiring a Customer Service Representative for our on-site Metro Manila sites. You will answer incoming calls, provide information, and resolve customer issues to ensure satisfaction.

The role requires a high school diploma, strong communication, and the ability to thrive in a fast-paced environment. We offer a quick one-day hiring process and benefits including health coverage and incentives.