On-Site Customer Care Specialist – Manila (Fast Interview)

Gratitude Philippines; Mandaluyong; Vor Ort; PHP 279.000 - 446.400; Vollzeit

Benefits dieser Stelle

Competitive Salary Package

Best Office Amenities

Free Meals and Team Celebrations

Zusammenfassung

A leading BPO company in Mandaluyong is seeking skilled BPO Specialists for travel, healthcare, and banking accounts. This role offers competitive salaries of up to ₱40,000 plus allowances. Candidates should possess strong customer service skills, with at least 6 months of experience preferred, though freshers may apply for entry-level positions. Responsibilities include managing inbound inquiries across various channels and resolving customer issues efficiently. Fast-track interview process available.

Qualifikationen

• Minimum 6 months BPO experience for experienced agents.
• College graduates and freshers welcome for select roles.

Aufgaben

• Manage and resolve high-volume inbound customer inquiries promptly.
• Identify issues and provide solutions for customer concerns.
• Maintain a high level of product and procedural knowledge.

Kenntnisse

Customer service skills

Problem-solving abilities

Communication skills

Ausbildung

College degree or equivalent experience

Jobbeschreibung

A leading BPO company in Mandaluyong is seeking skilled BPO Specialists for travel, healthcare, and banking accounts. This role offers competitive salaries of up to ₱40,000 plus allowances. Candidates should possess strong customer service skills, with at least 6 months of experience preferred, though freshers may apply for entry-level positions. Responsibilities include managing inbound inquiries across various channels and resolving customer issues efficiently. Fast-track interview process available.