On-Site Customer Care Rep: Earn While You Learn + HMO

Neksjob Philippines; Baguio; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

HMO coverage

Paid training

Performance-based bonuses

Job summary

Neksjob Philippines in Baguio is hiring a Hiring Phone Interview Customer Care Representative (CSR) for on-site work. No prior experience is required; high school graduates are welcome, with paid training and performance-based incentives.

The CSR will handle customer calls, provide product details, resolve issues, and document interactions while following company scripts and standards. A courteous, service-oriented attitude is essential.

Qualifications

• Willing to work on-site.
• Confident in speaking English.
• HS/SHS graduate.
• Paid training – Earn while you learn.
• Bonus opportunities – Performance-based rewards & incentives.
• HMO coverage – Your health matters to us.

Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

English proficiency

Education

HS/SHS graduate

Job description

Neksjob Philippines in Baguio is hiring a Hiring Phone Interview Customer Care Representative (CSR) for on-site work. No prior experience is required; high school graduates are welcome, with paid training and performance-based incentives.

The CSR will handle customer calls, provide product details, resolve issues, and document interactions while following company scripts and standards. A courteous, service-oriented attitude is essential.