On-Site CSR - International Voice, Night Shifts

WHR Global Consulting; Quezon City; Presencial; PHP 201.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO on Day 1 + 1 free dependent

Paid Sick Leave & Vacation Leave

13th Month Pay

Descripción de la vacante

WHR Global Consulting is seeking a Customer Service Representative (CSR) to handle international voice interactions onsite in Quezon City. The role requires shifting night schedules and starting immediately, with a daily focus on delivering quality service and achieving performance targets.

The position offers full-time employment with a PHP 18,000–25,000 monthly package and a 15% night differential. HMO on Day 1, sick and vacation leave, and 13th month pay accompany the package.

Formación

• Strong English communication skills (B2 level).
• Analytical and problem-solving skills.
• Customer-focused mindset.
• Attention to detail.

Responsabilidades

• Handle international voice customer interactions
• Resolve customer concerns using analytical problem-solving
• Maintain accurate documentation of customer interactions
• Meet quality, productivity, and compliance targets

Conocimientos

English communication

Analytical thinking

Customer focus

Attention to detail

Educación

High School / SHS + 1yr BPO exp

2 yrs college + 6mo BPO exp

Fresh grads with strong communication

Descripción del empleo

WHR Global Consulting is seeking a Customer Service Representative (CSR) to handle international voice interactions onsite in Quezon City. The role requires shifting night schedules and starting immediately, with a daily focus on delivering quality service and achieving performance targets.

The position offers full-time employment with a PHP 18,000–25,000 monthly package and a 15% night differential. HMO on Day 1, sick and vacation leave, and 13th month pay accompany the package.