On-site CSR Champion - Entry-Level Customer Support

Lexie; Manila; On-site; PHP 234,360 - 284,580; Full time

Benefits offered by this job

13th and 14th month pay

HMO coverage for employee upon Day 1

Life and accident insurance

Paid training

Reviewer provided

Job summary

A customer service company is hiring for a Customer Service Representative position located in Cubao, Metro Manila. The role requires serving as the first point of contact for customer inquiries and resolving concerns effectively. Candidates must be High School graduates or College graduates with or without BPO experience and should be willing to work on-site. The position offers a salary package ranging from 21,000 to 25,500 PHP, along with benefits such as HMO coverage, annual increases, and training. This is a full-time role.

Qualifications

• SHS Graduate or College Graduate/Undergraduate.
• With or Without BPO Experience.
• Must be willing to work on-site with shifting schedule.

Responsibilities

• Serve as the initial point of contact for customer inquiries.
• Resolve concerns and provide effective solutions.
• Maintain accurate records of customer interactions.
• Provide technical support when needed.
• Collaborate with other departments to ensure a positive customer experience.

Skills

English Language

Customer Service

Call Centre Technical Skills

Strong Work Ethic

Education

High School Graduate

College Graduate or Undergraduate

Job description

A customer service company is hiring for a Customer Service Representative position located in Cubao, Metro Manila. The role requires serving as the first point of contact for customer inquiries and resolving concerns effectively. Candidates must be High School graduates or College graduates with or without BPO experience and should be willing to work on-site. The position offers a salary package ranging from 21,000 to 25,500 PHP, along with benefits such as HMO coverage, annual increases, and training. This is a full-time role.