Collections Agent

LF Lending Services Corporation; Taguig; On-site; PHP 200,880 - 301,320; Full time

Benefits offered by this job

Performance Bonus

13th Month Pay

Paid Holidays

Job summary

LF Lending Services Corporation is hiring a on-site Collections Associate in Taguig with 1–3 years of experience. You will handle reminder calls and follow-ups to recover due payments and improve collection rates.

Senior High School graduates are welcome. This is a full-time position with either a rotating schedule (6 days on, 1 day off) or a fixed Monday–Saturday setup.

The role includes performance-based incentives and government-mandated benefits such as 13th month pay and paid holidays.

Qualifications

• Experience in collections, reminder calls, debt recovery preferred.
• Experience handling cash loans, installment loans, credit cards, consumer finance or lending products preferred.
• Able to communicate effectively in English for collection-related calls.
• Senior High School graduate or above.

Responsibilities

• Handle reminder calls and collection follow-ups for due or overdue customers to improve collection rate.
• Push customers to repay on time or fulfill promised payments.
• Maintain system notes and follow-up records and ensure compliance.

Skills

Collections experience

English communication

Under pressure

Attention to detail

Result orientation

Education

Senior High School diploma

Job description

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

13th Month Pay, Paid Holidays

Key Responsibilities:

Handle reminder calls and collection follow-ups for due or overdue customers, pushing customers to repay on time or fulfill promised payments. The core objective is to improve collection rate, increase promise-to-pay fulfillment, and control delinquency roll-over.

Qualifications & Requirements:

• Experience in collections, reminder calls, debt recovery, or tele-collections is preferred.
• Experience handling cash loans, installment loans, credit cards, consumer finance, or lending products is preferred.
• Able to work under pressure and manage challenging customer interactions, including payment refusals and difficult conversations.
• Results-driven with strong follow-up skills and commitment to meeting collection targets.
• Demonstrates professionalism, compliance awareness, and ethical collection practices.
• Senior High School graduate or above.
• Able to communicate effectively in English for collection-related calls.
• Previous experience in collections, reminder calls, or debt recovery is preferred.
• Comfortable handling high-volume calls and working toward collection targets.
• Basic computer skills, maintaining system notes and follow-up records.
• Willing to work onsite and accept performance-based assessments.
• Available to work either a shifting schedule (6 days on, 1 day off) or a fixed Monday-to-Saturday schedule.