On-Site Bilingual English/Korean Support Specialist

Metacom Careers; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Metacom Careers in Quezon City, Philippines seeks a bilingual English/Korean customer service specialist for an on-site position. You will handle inquiries, resolve issues, and document interactions to ensure customer satisfaction.

Salesforce will be used to manage customer data and communications across English and Korean-speaking customers. The ideal candidate has 1–3 years in customer service and a Bachelor's degree, with strong teamwork and communication skills to thrive in a fast-paced

Qualifications

• Bilingual English/Korean required; English and Korean proficiency.
• 1–3 years in customer service.
• Strong teamwork and communication skills.

Responsibilities

• Handle inquiries from customers.
• Resolve issues and document interactions.
• Maintain customer records and communications in Salesforce.

Skills

Bilingual English/Korean

Teamwork

Communication

Customer service

Education

Bachelor's degree

Tools

Salesforce

Job description

Metacom Careers in Quezon City, Philippines seeks a bilingual English/Korean customer service specialist for an on-site position. You will handle inquiries, resolve issues, and document interactions to ensure customer satisfaction.

Salesforce will be used to manage customer data and communications across English and Korean-speaking customers. The ideal candidate has 1–3 years in customer service and a Bachelor's degree, with strong teamwork and communication skills to thrive in a fast-paced