On-Site English/Korean Customer Support Specialist

Metacom Careers; Quezon City; On-site; PHP 260,000 - 380,000; Full time

Job summary

Metacom Careers in Quezon City, Philippines seeks a bilingual English/Korean customer service specialist for an on-site position. You will handle inquiries, resolve issues, and document interactions to ensure customer satisfaction.

Salesforce will be used to manage customer data and communications across English and Korean-speaking customers. The ideal candidate has 1-3 years in customer service and a Bachelor's degree, with strong teamwork and communication skills to thrive in a fast-paced

Qualifications

• 1-3 years of experience in customer service.
• Bachelor's degree required.
• Strong teamwork and communication skills.
• Experience using Salesforce is a plus.

Responsibilities

• Handle inquiries from customers and resolve issues.
• Document interactions and maintain accurate records to ensure customer satisfaction.

Skills

Teamwork

Communication

Bilingual English/Korean

Education

Bachelor's degree

Tools

Salesforce

Job description

Metacom Careers in Quezon City, Philippines seeks a bilingual English/Korean customer service specialist for an on-site position. You will handle inquiries, resolve issues, and document interactions to ensure customer satisfaction.

Salesforce will be used to manage customer data and communications across English and Korean-speaking customers. The ideal candidate has 1-3 years in customer service and a Bachelor's degree, with strong teamwork and communication skills to thrive in a fast-paced