OFFICE STAFF

Emicor Inc.; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Emicor Inc. is seeking a dedicated front desk/office support to manage calls and assist customers with courtesy and efficiency.

You will answer, screen, and forward calls, provide accurate information, prepare quotations or admin documents, and maintain logs and records while ensuring confidentiality. A college degree or equivalent, proficiency in Microsoft Office, fast typing, and strong communication are required.

Qualifications

• College graduate or 1–2 years related experience.
• Proficient with Microsoft Office and office equipment.
• Fast and accurate typing.
• Excellent verbal and written communication; strong customer service.
• Familiar with telephone systems and office devices.
• Strong organizational and multitasking abilities.
• Ability to work under pressure.

Responsibilities

• Answer, screen, and forward incoming calls to designated personnel.
• Provide accurate information to callers or redirect to appropriate staff.
• Prepare quotations or administrative documents as instructed.
• Maintain and update call logs, messages, and records.
• Operate telephone systems and monitor internal communications.
• Ensure confidentiality of sensitive information.
• Perform any other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Organizational skills

Working under pressure

Education

College degree or related course

Tools

Microsoft Office

Office equipment (printers, fax, copiers)

Telephone systems

Job description

Duties and Responsibilities

• Answer, screen, and forward incoming calls in a professional and timely manner to the designated personnel.

• Provide accurate information to callers or redirect them to the appropriate personnel.

• Prepare quotations to customers or administrative documentation as instructed, ensuring accuracy and timeliness.

• Maintain and update call logs, messages, and records.

• Operate telephone systems efficiently and monitor internal communications.

• Ensure confidentiality of sensitive information.

• Perform any task that may be assigned from time to time.

Requirements and Qualifications

• At least College graduate of any related course; or at least one to two years related experienced /training; or equivalent combination of education and experience.

• Computer literate; proficient using Microsoft Office

• Confident using office machinery (printers, fax machines, photocopiers, etc.)

• Fast and proficient typist

• Excellent verbal, listening, and written communication skills; excellent customer service skills

• Familiarity with telephone systems and office equipment.

• Strong organizational and multitasking abilities.

• Can work under pressure.