Office Admin & Ticketing Coordinator (Hybrid/Onsite)

Aprio Philippines Incorporated; Mabalacat; On-site; PHP 300,000 - 520,000; Full time

Benefits offered by this job

Wellness program

HMO coverage

Rewards and Recognition program

Free shuttle service (onsite)

Free lunch meal (onsite)

On-demand learning classes

Discretionary time off and holidays

Performance-based salary increase

Discretionary incentive compensation

Job summary

Aprio Philippines Incorporated is seeking an Office Administrator to serve as the first intake point for Office Administration requests. You will manage the shared inbox, triage tickets, and maintain operational trackers, providing day-to-day support to the Office Administration team and other business functions.

This role supports employee and visitor experiences and requires onsite work in Clark. The candidate should have a Bachelor’s degree in a related field and 1–2 years of relevant

Qualifications

• Bachelor's degree in a related field or equivalent.
• 1–2 years experience in office administration or shared services.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, SharePoint, Outlook).
• Strong attention to detail and documentation standards.

Responsibilities

• Monitor the Office Administration shared inbox and ticket queue within the shift.
• Triage requests by category, urgency, location, and owner.
• Track requests to closure and provide requester updates.
• Document every request in the ticketing system before action.
• Maintain and update office trackers for requests, supplies, assets, and logistics.
• Prepare regular status summaries for the Office Administration Lead.

Education

Bachelor's degree in Business Administration, Office Administration, Human Resources, Psychology, or a related field

Tools

Microsoft Office (Excel, Word, PowerPoint, SharePoint, Outlook)

Job description

Aprio Philippines Incorporated is seeking an Office Administrator to serve as the first intake point for Office Administration requests. You will manage the shared inbox, triage tickets, and maintain operational trackers, providing day-to-day support to the Office Administration team and other business functions.

This role supports employee and visitor experiences and requires onsite work in Clark. The candidate should have a Bachelor’s degree in a related field and 1–2 years of relevant