Office Admin & Workflow Coordinator - Hybrid (Clark)

Aprio; Morong; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Wellness program

HMO coverage

Free shuttle service (onsite)

Free lunch meal (onsite)

On-demand learning

Discretionary time off and holidays

Performance-based salary increase

CPA & Certification Assistance

Job summary

Aprio in Clark, Philippines, a nationally ranked CPA and advisory firm, is seeking an Office Administration professional to join on-site. You will manage the shared inbox, triage requests, maintain trackers, and support office communications with simple Canva visuals.

The role requires 1–2 years in office administration, a Bachelor’s degree, and proficiency with Microsoft Office. Shift is 12:00 PM–9:00 PM, Monday–Friday, with a full-time onsite arrangement.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Human Resources, Psychology, or related field.
• 1–2 years of experience in office administration, shared services, or a similar role.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, SharePoint, Outlook).
• Strong attention to detail and ability to maintain documentation standards.

Responsibilities

• Monitor and manage the Office Administration shared inbox and ticketing queue during the assigned shift, ensuring all requests are acknowledged within the agreed response time.
• Triage incoming requests by category, urgency, location, and owner, and route them to the correct admin, facilities, procurement, or logistics owner.
• Track open requests through to closure, provide requester updates, and elevate aged or urgent items to the Office Administration Lead following the escalation path.
• Ensure every request is documented in the ticketing system before action is taken, with no undocumented or verbal requests.
• Maintain and update office administration trackers covering requests, supplies, assets, and logistics within required cut off.
• Prepare regular status summaries and reports for the Office Administration Lead and support audit/compliance requirements.
• Provide administrative support to the Office Administration team and other business functions, including office logistics and meeting rooms.
• Assist with employee and visitor support to ensure a positive office experience and support shift handovers.
• Design simple visuals for office communications using Canva or similar tools following Aprio branding.
• Perform other administrative duties assigned by the Office Administration Lead.

Skills

Attention to detail

Documentation

Communication

Education

Bachelor's degree in Business Administration, Office Administration, Human Resources, Psychology, or related field

Tools

Microsoft Office Suite

SharePoint

Canva

Job description

Aprio in Clark, Philippines, a nationally ranked CPA and advisory firm, is seeking an Office Administration professional to join on-site. You will manage the shared inbox, triage requests, maintain trackers, and support office communications with simple Canva visuals.

The role requires 1–2 years in office administration, a Bachelor’s degree, and proficiency with Microsoft Office. Shift is 12:00 PM–9:00 PM, Monday–Friday, with a full-time onsite arrangement.