Office Admin & Shared Services Specialist (Clark)

Lever, Inc.; Mabalacat; Hybrid; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Wellness program

HMO coverage

Rewards and Recognition program

Free shuttle service (onsite)

Free lunch (onsite)

On-demand learning

Discretionary time off

CPA & Certification Assistance

Job summary

Aprio is seeking an Office Administration intake specialist to manage the shared inbox, triage requests, and maintain operational trackers. You will support the Office Administration team, assist with office logistics, and create simple visuals using Canva while upholding Aprio branding.

The role is onsite in Clark with a 12:00 PM to 9:00 PM schedule, requiring a Bachelor’s degree and 1–2 years of related experience. Competitive benefits and a collaborative culture await.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Human Resources, Psychology, or a related field.
• 1–2 years of experience in office administration, shared services, or similar roles.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, SharePoint, Outlook).
• Strong attention to detail and ability to maintain documentation standards.

Responsibilities

• Monitor and manage the Office Administration shared inbox and ticketing queue during the assigned shift.
• Triage incoming requests by category, urgency, location, and owner, and route them to the correct admin, facilities, procurement, or logistics owner.
• Track open requests through to closure, provide requester updates, and escalate as needed.
• Ensure every request is documented in the ticketing system before action is taken.
• Maintain and update office administration trackers covering requests, supplies, assets, logistics, and other trackers.

Skills

Microsoft Office

Attention to detail

Canva

Ticket handling

Education

Bachelor's degree in Business Administration/Office Administration/HR/psychology

Tools

Canva

Job description

Aprio is seeking an Office Administration intake specialist to manage the shared inbox, triage requests, and maintain operational trackers. You will support the Office Administration team, assist with office logistics, and create simple visuals using Canva while upholding Aprio branding.

The role is onsite in Clark with a 12:00 PM to 9:00 PM schedule, requiring a Bachelor’s degree and 1–2 years of related experience. Competitive benefits and a collaborative culture await.