Ocean CX Specialist (Spanish Speaker)

Maersk Mexico; Pasig; On-site; PHP 446,000 - 670,000; Full time

Job summary

Maersk is a global leader in integrated logistics, redefining efficiency, sustainability, and excellence. Maersk is committed to a diverse, inclusive workplace and welcomes applicants from varied backgrounds.

This Ocean Customer Experience Specialist (Spanish Speaker) role sits in Manila and involves customer channel management, case handling, onboarding, and relationship management. You will work with colleagues worldwide, support contract and dispute management, and help maintain high service

Responsibilities

• Customer channel management
• Case Management
• Customer onboarding and relationship management
• Contract and dispute management
• and more.

Job description

Maersk is a global leader in integrated logistics, redefining efficiency, sustainability, and excellence. Maersk is committed to a diverse, inclusive workplace and welcomes applicants from varied backgrounds.

This Ocean Customer Experience Specialist (Spanish Speaker) role sits in Manila and involves customer channel management, case handling, onboarding, and relationship management. You will work with colleagues worldwide, support contract and dispute management, and help maintain high service