NPL Recovery & ESP Coordination Specialist

BDO Unibank; Mandaluyong; On-site; PHP 391,000 - 781,000; Full time

Job summary

BDO Unibank External Service Provider (ESP) Coordinator supports the Recovery Officer in managing a portfolio of non-performing loan accounts. You coordinate with external service providers from filing extrajudicial foreclosure to booking accounts to ROPA, ensuring timely updates and accurate documentation.

The role requires attention to detail, effective communication with courts and clients, and proactive handling of ROPA-related tasks within the bank's collection system.

Qualifications

• Bachelor's degree in Business, Finance or relevant courses.
• At least two (2) years of collections and foreclosure experience in banking or financial institution.

Responsibilities

• Assists Recovery Officer in monitoring of accounts from filing of Extra Judicial Foreclosure, attendance of auction, securing of Certificate of Sale from courts and annotations of Certificate of Sale.
• Prepares ROPA booking memo including attachments and endorses to Specialized Accounting; provides copy to Asset Management Group (AMG).
• Assists Recovery Officer in collation of necessary requirements to proceed dacion.
• Ensures timely updating of accounts in IC S (Indus Collection System).
• Ensures timely reply on email and telephone queries for internal and external clients.
• Prepares and submits requests for payment (RFP) for publication fee.

Skills

Collections experience

Foreclosure experience

Education

Bachelor's degree in Business, Finance or relevant courses

Job description

BDO Unibank External Service Provider (ESP) Coordinator supports the Recovery Officer in managing a portfolio of non-performing loan accounts. You coordinate with external service providers from filing extrajudicial foreclosure to booking accounts to ROPA, ensuring timely updates and accurate documentation.

The role requires attention to detail, effective communication with courts and clients, and proactive handling of ROPA-related tasks within the bank's collection system.