ESP Coordinator

BDO Unibank; Mandaluyong; On-site; PHP 420,000 - 620,000; Full time

Job summary

BDO Unibank, Inc. seeks an External Service Provider (ESP) Coordinator to support the Recovery Officer in managing a portfolio of non‑performing loan accounts through coordination with external service providers from filing Extrajudicial Foreclosure to booking in ROPA.

This role requires a Bachelor's degree in Business or Finance and at least two years in collections and foreclosure, with onsite work in Ortigas. Join a leading Philippine bank committed to customer‑focused service.

Qualifications

• Bachelor's degree in Business, Finance or relevant courses.
• At least two (2) years of collections and foreclosure experience in banking or financial institution.
• Willing to work onsite in Ortigas.

Responsibilities

• Assists Recovery Officer in monitoring accounts from filing of Extrajudicial Foreclosure, attendance of auction, securing of Certificate of Sale from courts and annotations of Certificate of Sale.
• Prepares ROPA booking advice memo including attachments and endorses it to Specialized Accounting. Provides copy to Asset Management Group (AMG)
• Assists Recovery Officer in collation of necessary requirements to proceed dacion
• Ensures timely updating of accounts in Indus Collection System (ICS)
• Ensures timely reply on email and telephone queries both for internal and external clients
• Prepares and submits requests for payment (RFP) for publication fee

Education

Bachelor's degree in Business, Finance or relevant courses

Job description

Location: Mandaluyong City, National Capital Region, PH

Business Unit: Consumer Banking Group

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The External Service Provider (ESP) Coordinator will be responsible for assisting the Recovery Officer in managing a portfolio of non‑performing loan accounts through effective coordination and management of accounts endorsed to external service provider from filing of Extrajudicial Foreclosure up to booking of accounts to ROPA.

Key Responsibilities

• Assists Recovery Officer in monitoring accounts from filing of Extrajudicial Foreclosure, attendance of auction, securing of Certificate of Sale from courts and annotations of Certificate of Sale
• Prepares ROPA booking advice memo including attachments and endorses it to Specialized Accounting. Provides copy to Asset Management Group (AMG)
• Assists Recovery Officer in collation of necessary requirements to proceed dacion
• Ensures timely updating of accounts in Indus Collection System (ICS)
• Ensures timely reply on email and telephone queries both for internal and external clients
• Prepares and submits requests for payment (RFP) for publication fee

Qualifications

• Bachelor's degree in Business, Finance or relevant courses
• At least two (2) years of collections and foreclosure experience in banking or financial institution
• Willing to work onsite in Ortigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.