NOW HIRING: Outbound Cold Caller

Emet Taskora; Metro Manila; Remoto; PHP 563.000 - 703.000; Tempo integral

Resumo da vaga

Home Services Company is seeking an experienced Cold Caller / Appointment Setter to strengthen our business development efforts. This role focuses on engaging prospects, connecting with decision-makers, and converting outreach into qualified appointments for the sales team.

The ideal candidate will be confident on the phone, organized, results-driven, and capable of building genuine opportunities through effective communication. This is a fully remote independent contractor position.

Qualificações

• Excellent spoken English with a confident phone presence.
• Experience in cold calling, appointment setting, telemarketing, or B2B outreach.
• Ability to identify decision-makers and qualify prospects quickly.

Responsabilidades

• Make outbound calls to residential prospects, HOA boards, property managers, and service leads.
• Identify and connect with the appropriate decision-makers.
• Introduce home service and warranty solutions and explain the purpose of each call.
• Assess prospects based on needs, interest, timing, and authority.
• Book qualified appointments for the sales team.
• Maintain follow-up via phone, email, and text messages.
• Reconnect with previously contacted prospects when appropriate.
• Document objections and outcomes to refine outreach.

Conhecimentos

Excellent spoken English

B2B outreach

Cold calling

Prospect qualification

Objection handling

Time management

Follow-up communication

Multi-channel outreach

Descrição da vaga

Company: Home Services Company
Monthly Compensation: 800–1,000 USD
Working Hours: 9:00 AM–6:00 PM CST
Work Arrangement: Fully Remote
Engagement Type: Independent Contractor

About the Role

We are seeking an experienced, motivated, and professional Cold Caller / Appointment Setter to help strengthen our business development efforts.

This role goes beyond making a high volume of calls. We need someone who can engage prospects in meaningful conversations, connect with the right decision-makers, maintain consistent follow-up, and convert outreach efforts into qualified appointments for our sales team.

The ideal candidate is confident on the phone, organized, results-oriented, and able to build genuine business opportunities through effective communication.

Key Responsibilities

• Make outbound calls to residential prospects, HOA boards, property managers, commercial contacts, and service leads.

• Identify and connect with the appropriate decision-makers.

• Introduce our home service and warranty solutions while clearly explaining the purpose of each call.

• Assess and qualify prospects based on their needs, level of interest, timing, and decision-making authority.

• Book qualified appointments for the sales and business development team.

• Maintain consistent communication and follow up with prospects through phone calls, emails, and text messages.

• Reconnect with previously contacted prospects who may not have been ready to move forward.

• Document common objections, prospect feedback, and call outcomes to help refine our outreach approach.

Performance Expectations

We value consistent activity, but not at the expense of call quality and meaningful engagement.

The successful candidate will be responsible for developing a steady pipeline of qualified opportunities by reaching the right contacts, conducting productive conversations, maintaining professional follow-up, and securing appointments for the sales team.

Performance will be evaluated based on qualified appointments booked, appointment show rates, lead quality, pipeline opportunities generated, and business closed—rather than call volume alone.

Ideal Candidate

• Excellent spoken English with a confident and professional phone presence.

• Previous experience in cold calling, appointment setting, telemarketing, or B2B outreach is preferred.

• Comfortable communicating with property managers, HOA representatives, business owners, and commercial decision-makers.

• Skilled at handling objections, navigating gatekeepers, and keeping conversations productive.

• Able to manage a high volume of outbound calls while maintaining quality.

• Strong organizational, time-management, and follow-up skills.

• Professional communication skills across phone, email, and SMS.

• Self-driven, dependable, and comfortable working toward measurable performance targets and KPIs.