NOC Engineer: Network Ops & Incident Resolver

Lemcon PH

11 days ago

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Bachelor's degree in IT, CE, EE, telecom or related field.
At least 1 year of experience in Network Operations or IT Support.
Basic knowledge of networking concepts, protocols, and troubleshooting.
Familiarity with network monitoring tools is an advantage.
Strong analytical and problem-solving skills.
Good communication and teamwork skills.
Willing to work on a shifting schedule, if required.
Monitor network performance and ensure system availability.
Respond to network alarms, incidents, and service disruptions.
Perform network troubleshooting and escalate complex issues when necessary.
Document incidents, resolutions, and operational activities.
Coordinate with field engineers, vendors, and technical teams for issue resolution.
Assist in maintaining network reliability and operational efficiency.

Monitor network performance and ensure system availability.
Respond to network alarms, incidents, and service disruptions.
Perform network troubleshooting and escalate complex issues when necessary.
Document incidents, resolutions, and operational activities.
Coordinate with field engineers, vendors, and technical teams for issue resolution.
Assist in maintaining network reliability and operational efficiency.

Networking concepts

Analytical skills

Communication & teamwork

Shift work readiness

Bachelor's degree in IT/CE/EE/Telecom

Network monitoring tools

Job Description

Bachelor's degree in Information Technology, Computer Engineering, Electronics Engineering, Telecommunications, or a related field.
At least 1 year of experience in Network Operations, IT Support, or a related field.
Basic knowledge of networking concepts, protocols, and troubleshooting.
Familiarity with network monitoring tools is an advantage.

Strong analytical and problem-solving skills.

Good communication and teamwork skills.

Willing to work on a shifting schedule, if required.

Monitor network performance and ensure system availability.

Respond to network alarms, incidents, and service disruptions.

Perform network troubleshooting and**escalate** complex issues when necessary.

Document incidents, resolutions, and operational activities.

Coordinate with field engineers, vendors, and technical teams for issue resolution.

Assist in maintaining network reliability and operational efficiency.

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