NOC Engineer: Network Ops & Incident Resolver

Lemcon PH

Biñan

On-site

PHP 180,000 - 320,000

Full time

11 days ago
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Qualifications

  • Bachelor's degree in IT, CE, EE, telecom or related field.
  • At least 1 year of experience in Network Operations or IT Support.
  • Basic knowledge of networking concepts, protocols, and troubleshooting.
  • Familiarity with network monitoring tools is an advantage.
  • Strong analytical and problem-solving skills.
  • Good communication and teamwork skills.
  • Willing to work on a shifting schedule, if required.
  • Monitor network performance and ensure system availability.
  • Respond to network alarms, incidents, and service disruptions.
  • Perform network troubleshooting and escalate complex issues when necessary.
  • Document incidents, resolutions, and operational activities.
  • Coordinate with field engineers, vendors, and technical teams for issue resolution.
  • Assist in maintaining network reliability and operational efficiency.

Responsibilities

  • Monitor network performance and ensure system availability.
  • Respond to network alarms, incidents, and service disruptions.
  • Perform network troubleshooting and escalate complex issues when necessary.
  • Document incidents, resolutions, and operational activities.
  • Coordinate with field engineers, vendors, and technical teams for issue resolution.
  • Assist in maintaining network reliability and operational efficiency.

Skills

Networking concepts
Analytical skills
Communication & teamwork
Shift work readiness

Education

Bachelor's degree in IT/CE/EE/Telecom

Tools

Network monitoring tools

Job description

Job Description
  • Bachelor's degree in Information Technology, Computer Engineering, Electronics Engineering, Telecommunications, or a related field.
  • At least 1 year of experience in Network Operations, IT Support, or a related field.
  • Basic knowledge of networking concepts, protocols, and troubleshooting.
  • Familiarity with network monitoring tools is an advantage.
  • Strong analytical and problem-solving skills.
  • Good communication and teamwork skills.
  • Willing to work on a shifting schedule, if required.
  • Monitor network performance and ensure system availability.
  • Respond to network alarms, incidents, and service disruptions.
  • Perform network troubleshooting and**escalate** complex issues when necessary.
  • Document incidents, resolutions, and operational activities.
  • Coordinate with field engineers, vendors, and technical teams for issue resolution.
  • Assist in maintaining network reliability and operational efficiency.
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