Nightshift Customer Support Pro - Onsite in Novaliches (PTO)

TTEC; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Job summary

TTEC Novaliches is hiring a Customer Service Representative for night shifts onsite at Level 1 Robinsons Place Novaliches, Quezon City. Join a global team that helps people through compassionate support and clear product knowledge.

You’ll handle customer inquiries, research solutions, and communicate effectively in English. The role values reliability, strong writing, and a willingness to learn in a dynamic BPO environment with growth opportunities.

Qualifications

• Must have completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school / some college

Job description

TTEC Novaliches is hiring a Customer Service Representative for night shifts onsite at Level 1 Robinsons Place Novaliches, Quezon City. Join a global team that helps people through compassionate support and clear product knowledge.

You’ll handle customer inquiries, research solutions, and communicate effectively in English. The role values reliability, strong writing, and a willingness to learn in a dynamic BPO environment with growth opportunities.