Nightshift CSR – Elevate Financial Account Experience (Onsite)

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 201,000 - 257,000; Full time

Benefits offered by this job

Health and wellness benefits

Tuition reimbursement

Paid time off

Job summary

TTEC Customer Care Management Philippines Inc in Quezon City is hiring a Customer Service Representative to work night shift onsite at Araneta. You will help customers by providing clear answers, guiding product usage, and resolving issues with a friendly approach.

The role welcomes senior high school graduates or college students, requires at least 6 months of BPO experience, and requires basic computer skills.

Qualifications

• High school graduate or college student welcome to apply.
• At least 6 months of BPO experience.
• Basic computer skills required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.
• Provide friendly, helpful support to customers and promote product knowledge.

Skills

Customer service

BPO experience

Computer experience

Product/service knowledge

High school/college graduate

Education

High school graduation or college

Tools

Computer literacy

Job description

TTEC Customer Care Management Philippines Inc in Quezon City is hiring a Customer Service Representative to work night shift onsite at Araneta. You will help customers by providing clear answers, guiding product usage, and resolving issues with a friendly approach.

The role welcomes senior high school graduates or college students, requires at least 6 months of BPO experience, and requires basic computer skills.