Night Travel Consultant — Graveyard Shift + Training

Business Class; Cebu City; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Professional training

Office in PH, Cebu

Dynamic and motivated colleagues

Competitive salary package

Graveyard Shift

Job summary

Business Class, a global travel product company based in the United States, seeks enthusiastic Travel Consultants for night shift in Cebu, Philippines. You will help clients plan and book travel, meet targets, and deliver exceptional service.

Responsibilities include handling inquiries, promoting products, building client relationships, and maintaining accurate booking data, with a focus on long-term satisfaction and referrals. Graveyard shift and onsite work are required.

Qualifications

• 2+ years of BPO/call center experience.
• Travel experience is a plus but not required.
• Strong English language skills.
• Excellent customer service abilities.
• Ability to work independently with attention to detail.
• Onsite work and graveyard shift availability.

Responsibilities

• Answer client inquiries about travel options and pricing.
• Promote travel products and services to generate sales.
• Build and maintain relationships for repeat business and referrals.
• Maintain up-to-date product knowledge to assist clients.
• Maintain accurate flight preferences and booking information.
• Ensure client satisfaction from start to finish and resolve issues.
• Other tasks as assigned by supervisor.

Skills

Proficiency in English

Exceptional customer service

Attention to detail

Job description

Business Class, a global travel product company based in the United States, seeks enthusiastic Travel Consultants for night shift in Cebu, Philippines. You will help clients plan and book travel, meet targets, and deliver exceptional service.

Responsibilities include handling inquiries, promoting products, building client relationships, and maintaining accurate booking data, with a focus on long-term satisfaction and referrals. Graveyard shift and onsite work are required.