Night Shift Team Lead, On-Site | Lead Gen & Appointments

Select VoiceCom; Cebu City; On-site; PHP 391,000 - 580,000; Full time

Job summary

Select VoiceCom in Cebu IT Park is seeking a Team Leader for Lead Generation and Appointment Setting. You will supervise agents and coach performance to ensure campaigns run smoothly and standards are met, while driving efficiency in a fast-paced call center.

This on-site role includes a night shift, with opportunities for career development in a company backed by American and Australian ownership and a focus on employee growth.

Responsibilities

• Supervise agents in lead generation and appointment setting.
• Coach performance and adherence to campaigns and standards.
• Drive process improvements and data-driven leadership in a fast-paced call center.

Job description

Select VoiceCom in Cebu IT Park is seeking a Team Leader for Lead Generation and Appointment Setting. You will supervise agents and coach performance to ensure campaigns run smoothly and standards are met, while driving efficiency in a fast-paced call center.

This on-site role includes a night shift, with opportunities for career development in a company backed by American and Australian ownership and a focus on employee growth.