Night-Shift OTC Order Entry Specialist

Xerox Philippines; Cebu City; Hybrid; PHP 240,000 - 360,000; Full time

Job summary

Xerox Philippines is seeking an Order-to-Cash Order Entry Specialist to support accurate processing of customer transactions, credit applications, and related activities, acting as a bridge between Sales, Credit, Underwriting, and Customer Support. Hybrid work arrangement with on-site during initial period.

The role emphasizes data accuracy, SLA adherence, and efficient workflow management while providing internal customer support and maintaining documentation across multiple systems.

Qualifications

• Experience in order-to-cash or accounts payable/receivable workflows is a plus.
• Strong data accuracy and attention to detail for transactional processing.
• Ability to work across Sales, Credit, Underwriting and Customer Support teams.

Responsibilities

• Process customer transactions accurately within SLA guidelines.
• Manage credit applications and related documentation.
• Coordinate across Sales, Credit, Underwriting and Customer Support to resolve issues.

Job description

Xerox Philippines is seeking an Order-to-Cash Order Entry Specialist to support accurate processing of customer transactions, credit applications, and related activities, acting as a bridge between Sales, Credit, Underwriting, and Customer Support.

The role emphasizes data accuracy, SLA adherence, and efficient workflow management while providing internal customer support and maintaining documentation across multiple systems. Hybrid work arrangement with on-site during initial period.