Night-Shift Market Support Specialist - Telecom Ops

MicroSourcing; Parañaque; On-site; PHP 450,000 - 600,000; Full time

Benefits offered by this job

Healthcare on day one and dependents

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in the Philippines is seeking a Market Support Specialist to coordinate telecom project support activities onsite in Parañaque City. The role requires night shifts and close collaboration with project managers to keep workflows moving and data accurate.

You'll manage purchasing processes, track documents, and support close-out activities while leveraging Oracle/Norad databases where needed. A seasoned pro with 5+ years in telecom project support and strong Excel/Word skills will

Qualifications

• Minimum of 5 years of professional experience in Telecom project support or construction coordination.
• Experience in purchasing, including management of POs and vendor contracts.
• Proficiency with Excel and Word for data tracking and reporting.
• Ability to organize resources and set priorities in a fast-paced environment.
• Hands-on problem solving with the ability to resolve project bottlenecks.
• Experience with Project Close-out procedures in technical/construction settings.

Responsibilities

• Facilitate and coordinate the workflows of multiple project teams to ensure timely completion.
• Identify and resolve operational barriers, escalating complex issues to Project Managers when necessary.
• Create and track critical project documentation, including contracts, purchase orders, and submittals.
• Maintain and update the company database (Oracle/Norad) to ensure real-time data accuracy.
• Conduct daily assessments of job status to identify specific needs for project close-out.
• Compile and complete comprehensive project close-out manuals for final delivery to the client.

Skills

Project coordination

Vendor management

Problem solving

Prioritization

Team collaboration

Tools

Microsoft Excel

Microsoft Word

Oracle

Norad

Job description

Discover your 100% YOU with MicroSourcing!

Position: Market Support Specialist

Location: Harton Corporate Center, Parañaque City

Work setup & shift: Onsite | Nightshift

Why join Microsourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

As a Market Support Specialist, you will:

• Facilitate and coordinate the workflows of multiple project teams to ensure timely completion.
• Identify and resolve operational barriers, escalating complex issues to Project Managers when necessary.
• Create and track critical project documentation, including contracts, purchase orders, and submittals.
• Maintain and update the company database (Oracle/Norad) to ensure real-time data accuracy.
• Conduct daily assessments of job status to identify specific needs for project close-out.
• Compile and complete comprehensive project close-out manuals for final delivery to the client.
  
  

What You Need

Non-negotiables

• Minimum of 5 years of professional experience in Telecom project support or construction coordination.
• Proven background in purchasing, including the management of POs and vendor contracts.
• Strong proficiency in Microsoft Excel and Word for data tracking and report generation.
• Demonstrated ability to organize resources and establish priorities in a fast-paced environment.
• Exceptional problem-solving skills with a hands-on approach to resolving project bottlenecks.
• Experience in "Project Close-out" procedures within a technical or construction framework.
  
  

Preferred Skills/expertise

• Direct experience with Norad and Oracle database systems (highly preferred).
• Solid understanding of telecom infrastructure and construction field operations.
• Knowledge of safety protocols and quality control standards within a multi-site environment.
• Experience working in collaborative team environments across different organizational levels.
• Ability to interpret technical submittals and project manuals for accuracy.
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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