Night-Shift Lead Gen Specialist: Outbound & Qualification

SVCPH Inc.; Cebu City; On-site; PHP 167,400 - 267,840; Full time

Benefits offered by this job

Medical/Dental coverage (HMO)

Life insurance

Weekly in-house massage

Referral incentives

Career development

Service incentive leave

Salary increase based on performance

Team outings

Coffee and snacks

Relaxed lounge and canteen

Job summary

Select VoiceCom, an American and Australian-owned company providing call center services. This role is a night-shift outbound agent in Cebu who pre-qualifies leads and provides product information. You will navigate gatekeepers and follow a script to identify qualified prospects, aiming to meet targets.

The ideal candidate has a clear speaking voice, strong English skills, and prior BPO experience. We offer a supportive environment with incentives, career development, and a team-focused culture

Qualifications

• 6 months of BPO experience in one company
• Outbound lead generation or appointment-setting experience required
• Excellent English communication skills both written and verbal
• Must have an excellent command of the English language, with neutral or American accent

Responsibilities

• Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service; and enjoy working in a consultative service environment.
• Be results-oriented; and enjoy the challenge of meeting or exceeding goals.

Skills

Clear speaking voice

BPO experience

Outbound lead generation

English communication

Neutral/American accent

Customer service

Administrative skills

Night shift readiness

Job description

Select VoiceCom, an American and Australian-owned company providing call center services. This role is a night-shift outbound agent in Cebu who pre-qualifies leads and provides product information. You will navigate gatekeepers and follow a script to identify qualified prospects, aiming to meet targets.

The ideal candidate has a clear speaking voice, strong English skills, and prior BPO experience. We offer a supportive environment with incentives, career development, and a team-focused culture