Night-Shift Lead Gen Agent - Outbound & Results

Select VoiceCom; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Medical/Dental coverage

Life insurance

Weekly in-house massage

Referral bonuses

Career development

Service incentive leave

Annual salary increase

Team outings

Free coffee and beverages

Cafeteria and lounge facilities

Excellent office location in Cebu IT |

Job summary

Select VoiceCom in Cebu City, Philippines, is seeking a night-shift call center agent to handle outbound calls, pre-qualify leads, and provide product information. The role emphasizes strong English communication, customer service, and a proactive, energetic attitude.

Join a US/Australian-owned company that values a supportive work culture, performance-driven incentives, and opportunities for career development while working nights in a Cebu IT Park setting.

Qualifications

• 6+ months of BPO experience in one company.
• Excellent English communication skills both written and verbal.
• Must have excellent command of English with neutral or American accent.
• Outbound lead generation/appointment setting experience preferred.
• Strong customer service skills.
• Strong administrative skills; accurate typing and spelling are essential.
• Energetic, fun and confident personality.
• Willing to work full-time night shift.

Responsibilities

• Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service and enjoy working in a consultative environment.
• Be results-oriented and enjoy meeting or exceeding goals.

Skills

Clear voice

BPO experience

English proficiency

Accent: neutral/american

Lead gen/appointment setting

Customer service

Typing accuracy

Energetic personality

Night shift

Job description

Select VoiceCom in Cebu City, Philippines, is seeking a night-shift call center agent to handle outbound calls, pre-qualify leads, and provide product information. The role emphasizes strong English communication, customer service, and a proactive, energetic attitude.

Join a US/Australian-owned company that values a supportive work culture, performance-driven incentives, and opportunities for career development while working nights in a Cebu IT Park setting.