Night-Shift Outbound Call Specialist

Paragon Global Outsourcing Inc.; Pampanga; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

13th Month Pay

Job summary

Paragon Global Outsourcing Inc. is hiring an Outbound Call Representative in Pampanga, Philippines. The successful candidate will conduct high-volume outbound calls and manage customer data using CRM tools. Key requirements include 1-2 years of experience in outbound calling, strong communication skills, and a clear speaking voice. The role involves achieving call productivity targets while ensuring compliance with company standards. Applicants must be willing to work night shifts. Join us for a dynamic team environment and competitive benefits.

Qualifications

• 1-2 years of experience in outbound calling, telemarketing, or customer service.
• Experience using CRM systems for data entry.
• Clear speaking voice with a neutral accent for client communication.
• Willingness to work night shift schedules.

Responsibilities

• Conduct outbound calls to potential customers.
• Follow call scripts accurately.
• Update customer information in the CRM system.
• Qualify leads and schedule appointments.

Skills

Outbound calling

CRM management

Data entry

Strong communication skills

Attention to detail

Multitasking

Tools

Microsoft Office

PhoneBurner

RingCentral

ViciDial

Job description

Paragon Global Outsourcing Inc. is hiring an Outbound Call Representative in Pampanga, Philippines. The successful candidate will conduct high-volume outbound calls and manage customer data using CRM tools. Key requirements include 1-2 years of experience in outbound calling, strong communication skills, and a clear speaking voice. The role involves achieving call productivity targets while ensuring compliance with company standards. Applicants must be willing to work night shifts. Join us for a dynamic team environment and competitive benefits.