Network Operations & Incident Engineer

ibex; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

ibex is seeking a Network Service Engineer responsible for monitoring and maintaining the client's network infrastructure. The role involves real-time tracking of network health and troubleshooting incidents to ensure minimal downtime.

Qualifications include a degree in telecommunications, experience with network equipment like Juniper and Cisco, and the ability to manage incident response effectively. The position offers growth in a dynamic technical environment.

Qualifications

• Experience working with Juniper, Ciena, and Cisco network equipment.
• Professional certifications such as CCNA, JNCIA, or Optical Associate/Foundation.
• Experience working within a Network Management or Operations Center environment.

Responsibilities

• Monitor and maintain the interconnectivity network infrastructure.
• Proactively track network health, traffic, and performance metrics.
• Create and manage trouble tickets with equipment vendors.

Skills

Network monitoring

TCP/IP

LAN and WAN troubleshooting

Problem resolution

Communication skills

Education

Degree in telecommunications or equivalent

Tools

Juniper

Cisco

Ciena

Network monitoring tools

Job description

ibex is seeking a Network Service Engineer responsible for monitoring and maintaining the client's network infrastructure. The role involves real-time tracking of network health and troubleshooting incidents to ensure minimal downtime.

Qualifications include a degree in telecommunications, experience with network equipment like Juniper and Cisco, and the ability to manage incident response effectively. The position offers growth in a dynamic technical environment.