Network Operations Center Engineer

Hammerjack Pty Ltd; Philippines; On-site; PHP 469,000 - 670,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is hiring an Associate Support Engineer (NOC) to join a mission-critical network operations team. You will monitor health metrics, detect anomalies, and work on enterprise-grade infrastructure to keep global connections alive.

We seek a degree in Engineering or IT with CCNA/JNCIA or equivalent certs and at least 3 years' hands-on experience with Cisco or Juniper devices. The role requires rotating 24/7 shifts to support round-the-clock uptime.

Qualifications

• Bachelor's degree in Engineering, IT, or related field.
• CCNA, JNCIA, or equivalent networking certs preferred.
• 3 years of experience with Cisco, Juniper, or similar devices.

Responsibilities

• Monitor network health metrics and detect anomalies before impact.
• Own end-to-end incident resolution across routing, switching, and hardware faults.
• Collaborate with senior engineers to meet SLAs and document SOPs/MOPs.

Skills

TCP/IP

Network monitoring

Troubleshooting

Education

Bachelor's degree in Engineering/IT

Tools

Cisco

Juniper

Job description

We are hiring an Associate Support Engineer (NOC) to join our mission-critical network operations team. If you love solving real-world tech puzzles, working with enterprise hardware, and keeping the digital world connected, this is your opportunity to step up.

Why Join Us

• Work with Heavyweight Tech: Gain hands-on experience with Cisco, Juniper, Arista, and H3C infrastructure.
• Accelerate Your Career: Deep-dive into Cloud routing, BGP Peering, and Core/Edge IP Transport.
• Impactful Work: Be the frontline defender ensuring peak network reliability for key clients.

What You'll Do

• Monitor & Detect: Keep a close eye on network health metrics and catch anomalies before they impact end-users.
• Troubleshoot & Fix: Own end-to-end incident resolution across Ethernet, routing, switching, and hardware faults.
• Collaborate & Escalate: Work side-by-side with senior engineers to hit SLAs and craft bulletproof SOPs and MOPs.

What We're Looking For

• Degree: Bachelor's in Engineering, IT, or related fields.
• Certifications: CCNA, JNCIA, or equivalent networking certs.

Experience

• 3 years of experience with Cisco, Juniper, OR similar network devices.
• Skills: Solid grasp of TCP/IP, network monitoring tools, and troubleshooting under pressure.
• Flexibility: Willingness to work 24/7 shift rotations (including nights and weekends) to keep global connections alive.

Ready to build the future of network connectivity